Refund Policy

Last updated: 6 November 2026

14-day money-back guarantee

If you're not happy with a paid NestDrop plan, you can request a full refund within 14 days of your order date — no reason needed. This applies to monthly and yearly plans, including renewals.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net and look up your order, or email us at [CONTACT EMAIL] and we'll arrange it.

After a refund

Your account returns to the free 5 GB plan. If your files exceed 5 GB, you'll have 30 days to remove files or choose another plan before newer files are deleted.

Cancelling

You can cancel any time from the Plans page. Cancelling stops future renewals; you keep your plan's space until the end of the paid period.

NestDrop is provided by Stephen Bown.